Business Development Center
Built for Performance
Elevate your dealership with expert BDC training for Retail, Service, and Commercial departments. Commercial BDCs will learn how to integrate prospecting and lead sourcing to fuel long-term growth and consistently fill the pipeline.
We specialize in proven strategies that turn leads into appointments and opportunities into long-term revenue.
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Dealership BDC Training & Support
Boost your dealership's retention and sales through high-performing BDC expert training.
Service & Parts BDC Training
Turn your service lane into a revenue driver with a BDC that manages inbound calls, recalls, and maintenance reminders. Our training helps your team increase show rates, upsell services, and improve the customer experience.
Commercial Fleet BDC Training
Specialized training for the unique demands of Commercial and Fleet departments. Your team will learn how to prospect, source leads, and set appointments that support long-term business relationships.
Retail Sales BDC Training
Position your team to handle inbound sales leads with speed, professionalism, and follow-up strategies that convert. We train your Retail BDC reps to set qualified appointments and keep your showroom busy.
Here's What to Expect
for your Commercial and Fleet Department
Commercial BDC
Representatives: Prospecting & Lead Handling
Equip your Commercial BDC team to strategically handle business and fleet inquiries professionally and prioritize setting qualified appointments for Commercial Account Managers.
We kick off with a 2-day launch: a hands-on, workshop-style boot camp followed by a shadow day with our Strategist to reinforce learning in real time.
Discover our comprehensive training membership designed to amplify your team's reach and impact.
Commercial BDC
Partnership Managers: Account Management & Fleet Support
After some time, we prepare your top-performing BDC reps for the next level with focused training on managing fleet accounts and building long-term business relationships, including proactive account management, personalized fleet solutions, and how to drive retention through ongoing support.
Empower your team to transition from appointment setters to trusted commercial partners.
Commercial BDC
Leadership Development & BDC Oversight
Your Commercial Managers will be given the tools to lead a high-performing BDC with confidence. Through ongoing coaching from the One Nexus team, we help establish KPIs, implement accountability systems, and develop leadership skills tailored to BDC management.
Train your managers to bridge the gap between sales and service with a strategic, data-driven approach to team performance.
Ready to transform your sales department?
While this BDC Training is best fit for those enrolled in our Masters Club, it could still be successful as a stand-alone solution for your dealership. Book a Consultation with our Strategist to discuss further.